Advocates for the existing Montgomery County’s liquor monopoly have acknowledged the needs for improvements in the Department of Liquor Control’s (DLC) operation and customer service. I thought it might be useful to the debate over the monopoly to post the DLC’s Improvement Action Plan and current status.

Click on the little arrow in the bottom right corner if it is too hard to read in your browser and it should pop up in a new tab. My thanks to  Montgomery County for providing it to me. You can find more evaluation of the DLC on CountyStat.